Frequently asked questions about the ORBITA hotel lock system

2021-08-03 17:18
This article solves common problems and solutions in the process of using the ORBITA hotel lock system for everyone.

Question:
The red light blinks twice and beeps twice, indicating that the card is another room door card or a maintenance card.
                The number of door opening times was exceeded when opening the door.
Answer: Use the correct guest card to open the door or reset a new maintenance card.

Question: The red light blinks three times and beeps three times, indicating that the time on this card does not match the time on the door lock.
Answer: The card expires, please reissue a new card or update the door lock time.

Question: The red light flashes four times and four beeps sound, indicating that the lock has not been authorized.
Answer: Issue a configuration card to authorize this card.

Question: The red light blinks five times and beeps five times, indicating that the card has been reported lost.
Answer: If the old report is lost, it cannot be used. Use a new card.

Question: The red light blinks six times and beeps six times, indicating that the door is locked.
Answer: Once the door lock is reversed, only the guest card and the main card can open the door.

Question: The red light blinks seven times and beeps seven times, indicating that the lock is restricted by the restriction card.
Answer: In this case, only the main card can unlock the lock or swipe the restriction card again to release the restriction.

Question: The red light blinks eight times and beeps eight times, indicating that the lockout is authorized by the configuration card of other systems.
Answer: If you don't know the password, you can only authorize this lock by force.

Question: The door lock rings three times in a row and the red light flashes three times in a row
Answer: It means the door lock battery is low, please replace the battery in time.